• Step 1 – Select the product you would like to buy
• Step 2 – Select “ADD TO BASKET”
• Step 3 – Select “Proceed to Checkout”
• Step 4 – Enter your relevant Shipping and Billing address details (Make sure to fill in all 4 lines under the Shipping/Billing details). Please make sure the delivery address is available between 8:00 and 17:00 during weekdays as this is the time our couriers deliver.
• Step 5 – Select your payment method
• Step 6 – Select “Place Order” and you’re good to go!
• Tips

– If you create a profile on our website, you won’t need to enter all your shipping/billing details every time you order. You can also view your past and current orders.

– Please note that we cannot deliver to a P.O Box. If you would like it delivered to a PostNet or other postal service branch please make sure that they are aware of the delivery and will allow the delivery of your parcel.

You can track the status of your order in your account any time.

• Sign in to your account using your email address and password
• Select Track my Order
• Add your order number and the details will appear

Should the incorrect items or quantity of items be delivered to you, you need to notify Y.M Techprops immediately so that we can rectify the situation.

You can choose to notify us by:

• Phone: +27 68 292 5500
• Mail: ym@ymtechprop.co.za

We will get someone to uplift the incorrect items and replace them with the correct items at no additional charge to you

Should you wish to return items, you need to notify Y.M Techprops within 24 hours of delivery.

You can choose to notify us by:
Phone: +27 68 292 5500
Mail: ym@ymtechprop.co.za

Should the items you receive be damaged or faulty, you need to notify Y.M Techprops within 24 hours of delivery.

You can choose to notify us by:

• Phone: +27 68 292 5500
• Mail: ym@ymtechprop.co.za

We will get someone to uplift the damaged or faulty items and replace them with the correct items at no additional charge to you

Should you wish to exchange items, you need to notify Y.M Techprops within 24 hours of delivery.

You can choose to notify us by:
Phone: +27 68 292 5500
Mail: ym@ymtechprop.co.za

Yes, we provide discounts for bulk orders. If you’re ordering in large quantities or have a big project, please contact our sales team to discuss pricing options and get a customised quote.

Y.M Techprops adheres to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. Our entire website is SSL protected. We take your security seriously.

Thank you for choosing Y.M Techprops! If you have any other questions or need assistance, don’t hesitate to get in touch. We’re committed to providing you with excellent service and high-quality tech props.

Express shipping is not available online, please contact ym@ymtechprop.co.za for urgent requests.