REDRAGON MECHANICAL POLLUX PRO WIRELESS BT|RF GAMING KEYBOARD

At Y.M Techprops, we offer a variety of secure payment methods to make your shopping experience easy and convenient.

We use Peach Payments and YOCO as our trusted payment gateways, allowing you to pay using the following methods:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• Instant EFT
• Pay by Bank (EFT)
• Buy Now, Pay Later
• Scan to Pay
• Digital Wallets
• 1Voucher
• Mobipay
• RCS Cards
• LAY-UP (Layby option available in-store)

We also accept RCS Cards, offering flexible credit options, special promotions, and exclusive deals. With LAY-UP, you can easily layby any product in-store and pay in installments, reserving your items at your convenience.

Rest assured, all payments are secure, and we ensure a smooth transaction process for every order.

At Y.M Techprops, we’re committed to fast and reliable shipping! Here's everything you need to know:

Delivery Time

Cape Town: 2–3 working days

Major Cities/Towns: 3–5 working days

Remote Areas: 5–7 working days

Shipping Costs

Pick up at any Pargo point: Collect from over 4000+ pick-up points in 1-4 days

Lightweight Essentials: R99

Midweight Gear: R150

Heavy-Duty Tech: R245

Pick Up with Pargo

Now you can choose Pargo for easy pick-up! Simply select a Pargo pick-up point near your office or home at checkout. You can then collect your order when it’s most convenient for you. Just click the map, choose your preferred location, and enjoy the flexibility of picking up your purchase hassle-free!

Our Trusted Couriers

We partner with top couriers including Courier It, Dawn Wing, The Courier Guy, Aramex, Fastway, and Internet Express to ensure your order arrives safely and on time. You'll receive a tracking number as soon as your order ships!

Order Processing

Physical Items: Shipped within 24 hours of payment confirmation (excluding weekends/holidays).

Software: Delivered instantly via email.

Returns & Support

Hassle-free returns with free collection.

Lost/Damaged Items: We’ll replace them at no cost.

Need assistance? Email us at ym@ymtechprop.co.za or call 0682925500.

Thank you for shopping with Y.M Techprops!

At Y.M Techprops, we want you to be completely satisfied with your purchase. If you're not, we offer a simple 7-day return policy.

How to Return:

1. Contact Us: Email ym@ymtechprop.co.za to initiate your return.
2. Return Authorization: After approval, we’ll send you an RA number with return instructions.
3. Package & Ship: Return the item in its original condition and packaging, with the RA number on the outside. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds:

• Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days to your original payment method.

Non-Refundable:

• Opened or used products
• Gift cards

Damaged or Defective Items:

• If your item is damaged or defective, contact us immediately for a prompt resolution.

For any questions, reach out to us at ym@ymtechprop.co.za or call +27 68 292 5500.

Thank you for shopping with Y.M Techprops!

Please note that the information provided here applies only to pre-owned products that can be found under the Pre-Owned tab in our store. This will be clearly displayed in a dropdown on the product page.

To avoid any confusion, we want to make it clear that only items listed in the Pre-Owned tab are pre-owned. All other products available on our site are brand new.

Thank you for your understanding!

Pre-owned Devices

100% original pre-owned devices that have been professionally restored with top quality parts to like-new condition.

Like-New Condition

Backed by 70+ point inspection process, each device is guaranteed to perform like new, with a satisfactory battery life.

Peace of Mind

Backed by a 12-month warranty and a 7-day return policy.

Sustainable and Eco-Friendly

Helping the environment by saving 56kg of CO2 emissions and 168g of e-waste

What is refurbished?

A reconditioned device is a product that has already lived a first life, fully checked and reconditioned by an expert reconditioner. Each device is meticulously tested, repaired and cleaned before being put back on sale, with a contractual guarantee of 12 months minimum and 7 days to change your mind.

What does the 12-month contractual warranty cover?

The refurbisher warranty protects you against any kind of breakdown for 12 months. It does not apply in case of accidental breakage or software problem.